1. Introduction and Acceptance

Welcome to Digital Optimized Reach (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website and all services provided (“Services”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

2. Our Services

Digital Optimized Reach offers a comprehensive suite of digital marketing services including SEO, PPC, social media marketing, copywriting & brand messaging, website management, web design & development, and local listing optimization. Our initial consultations are provided free of charge, offering you insights without any obligation.

3. Free Initial Consultation

Our initial consultation is provided at no cost and is designed solely for discovery and strategic discussion.
The advice given during this session is informational only and does not constitute a binding obligation.
No contract or further commitment arises solely from this free consultation.

4. Client Obligations

You agree to provide accurate, complete, and timely information and assets as requested to facilitate the provision of our Services.
You are responsible for ensuring that any content provided does not infringe upon any third-party rights.

5. Intellectual Property

All content, designs, strategies, and materials produced by Digital Optimized Reach remain our exclusive property until full payment is received, unless otherwise agreed in writing.
You are granted a limited, non-exclusive license to use the deliverables for your internal business purposes only.
You may not reproduce, distribute, or create derivative works from our proprietary materials without our explicit written consent.

6. User-Generated Content and Comments

Certain areas of our website may allow for user comments and the exchange of opinions.
You warrant that any comments you post are lawful and that you hold the necessary rights to share such content.
Digital Optimized Reach reserves the right to moderate, edit, or remove any user-generated content that violates these Terms or is deemed inappropriate.
We are not responsible for the views expressed in user-generated content.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and to gather usage data.
By using our website, you consent to the use of both required and optional cookies as detailed in our Cookie Policy.
You may adjust your browser settings to decline non-essential cookies; however, this may affect your site experience.

8. Payment and Billing

For all paid Services, pricing and payment terms will be communicated in a separate service agreement.
Payments are due according to the agreed schedule, and late payments may incur additional charges.
All fees are quoted exclusive of applicable taxes unless stated otherwise.

9. Hyperlinking to Our Content

To protect our brand and ensure the quality of our digital ecosystem, all organizations and individuals must obtain prior written approval before linking to our website. If you wish to link to any part of Digital Optimized Reach's website, please send a request email here with the following details:

Your name and organization
Contact information
The URL(s) of the page(s) on your website from which you intend to link
The specific URL(s) on our website that you wish to link to
A brief explanation of how the link will be used and the context in which it will appear

We will review all requests and respond within 2-3 weeks. Links may be approved at our discretion based on the following criteria:

The link is not deceptive and does not imply any false sponsorship, endorsement, or approval.
The linking context is relevant and beneficial to both parties.
The linking party has no negative records or history with Digital Optimized Reach.

Approved organizations may link to our website using our corporate name, the exact URL, or another agreed-upon descriptor. Any unauthorized linking is subject to immediate removal upon request. We reserve the right to amend these linking terms at any time, and by linking to our website without prior approval, you agree to comply with these updated requirements.

10. Content Liability

Digital Optimized Reach is not liable for any content that appears on websites linking to our content or that is generated by users on our website.
You agree to defend and indemnify Digital Optimized Reach against any claims arising from content on your website that links to our materials or that infringes on third-party rights.

11. Disclaimers and Limitation of Liability

Our Services are provided “as is” without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Digital Optimized Reach and its employees or agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.
We do not guarantee uninterrupted or error-free access to our website and Services.

12. Indemnification

You agree to indemnify, defend, and hold harmless Digital Optimized Reach, its owners, employees, and agents from any claims, damages, or expenses arising from your use of our Services or your breach of these Terms.

13. Modifications to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be posted on our website, and your continued use of our Services constitutes acceptance of the revised Terms.
It is your responsibility to review these Terms periodically.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in South Africa.

15. Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
The failure of Digital Optimized Reach to enforce any provision of these Terms does not constitute a waiver of such provision.
These Terms constitute the entire agreement between you and Digital Optimized Reach regarding your use of our website and Services.

16. Contact Information

For any questions regarding these Terms, please contact us at:
Email: info@digitaloptimizedreach.co.za
Phone: +27 73 620 4540

By using our website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.